We believe in absolute financial transparency so you can make informed decisions about your care. Our standard fees across all individual and family therapy tracks are structured as follows:

• Initial Consultation Call: 15 Minutes | $0 (Free)

• Initial Clinical Intake Assessment: 75 Minutes | $300

• Individual Therapy Session (Ages 10+): 55 Minutes | $225

• Neurodivergent Family Therapy Session: 55 Minutes | $225

Please note: Payment is due at the time of your scheduled session. If you plan to use Out-of-Network benefits, we can utilize our Thrizer integration to help you access your insurance reimbursements seamlessly (see the details below).

Session frequency is a deeply collaborative clinical decision that we will make together during your initial consultation and intake process, and it is always open to evolution as your needs change.

Because we operate on an independent out-of-network and private pay model, your care is dictated entirely by what works for you—not by rigid corporate insurance panels or algorithms. Insurance companies frequently try to dictate how often you are "allowed" to seek support. In our practice, you have the total autonomy to choose a pacing (whether weekly, every other week, or a customized scaffold) that genuinely respects your budget, your nervous system's capacity, and your personal healing goals.

• Clinical Boundaries on Intensity: Because we are a 100% virtual outpatient practice, we are structurally built for stable, ongoing therapy. If a client requires high-intensity treatment (such as meeting multiple times per week) or is experiencing significant acute risk that requires a higher level of daily or wrap-around clinical support, they are not an appropriate fit for our virtual outpatient structure. If our initial assessment or ongoing work indicates a need for this intensive level of stabilization, we will collaborate with you to provide external resources and referrals for specialized, higher levels of care that can safely meet your current needs.

We protect a dedicated, recurring hour specifically for you in our clinical schedule. Because that time is strictly reserved for your care and cannot easily be filled by another client on short notice, we require at least 24 hours' notice for all cancellations or reschedules.

• How to Cancel: All cancellations or rescheduling requests must be made directly within your secure online scheduling portal, or submitted in writing via email or text message at least 24 hours prior to your appointment time.

Sessions cancelled, missed, or rescheduled with less than 24 hours' notice will be billed at your full standard session rate. This policy applies across all service tracks, including private pay, out-of-network, and Medicare cohort slots.

To keep our focus entirely on your clinical care rather than administrative tasks, our practice utilizes an automated, secure, and completely HIPAA-compliant billing system.

We collect a credit card, HSA, or FSA card during your initial onboarding paperwork to securely store on file. Your card is only charged after a session is completed, or in the event of a late cancellation or missed appointment. Storing your card on file ensures seamless billing, allows us to instantly run your Thrizer claims in the background, and eliminates the need to spend valuable session time processing payments.

If your commercial insurance plan includes out-of-network outpatient mental health benefits, our partnership with Thrizer eliminates the typical stress of insurance paperwork.

When we set up your billing in our secure client portal, Thrizer automatically verifies your out-of-network benefits and submits your claims directly to your insurance company on your behalf. Depending on your specific plan's coverage, Thrizer can often calculate and apply your reimbursement instantly. This means instead of forcing you to pay our full fee out-of-pocket and wait months for an insurance check, you may have the option to only pay your co-insurance responsibility at the time of your session, while Thrizer covers the rest and runs the claim in the background.

• Check Your Benefits Instantly: Want to know what your insurance will cover before you even book a session? We have integrated an interactive Thrizer Cost Calculator Widget directly onto our Fees & Insurance Page. You can use it right now to securely run your insurance information and get an instant, transparent breakdown of your out-of-network benefits, deductibles, and expected co-insurance costs.

We are deeply dedicated to providing accessible care across the lifespan and intentionally maintain a specific number of slots for traditional Medicare beneficiaries.

Because these community cohort slots are limited in order to maintain a highly personalized, dedicated focus for every client we see, availability changes dynamically. If you are a Medicare recipient, please reach out to us directly via our phone, text, or contact form to check the current availability of our cohort openings.

Please note that we are only able to accept traditional Medicare, and we recommend verifying that your secondary or supplemental insurance coordinates with independent mental health practices before our initial call.

No. Single Case Agreements and Continuity of Care contracts are strictly reserved for existing, returning clients who are transitioning with Emma from her previous practice setting.

We are unable to initiate or negotiate new SCAs for incoming clients because doing so requires us to bend to corporate insurance rules that focus heavily on what is 'broken' or impaired about you, rather than how you are actually experiencing life. This kind of clinical intrusion compromises the deeply private, autonomous, and self-paced care we are committed to providing. To protect the integrity and pacing of your therapy, all new incoming clients enter our practice via our Out-of-Network/Private Pay structures or our dedicated Medicare slots.